Payments and Investigations Supervisor

About the RoleAn overseas banking institution is seeking a Payments and Investigations Manager, this role is critical in ensuring the efficient processing of payments while leading investigations into payment discrepancies, fraud risks, and operational issues across cross-border transactions.You will play a key role in maintaining the integrity of our payment systems, ensuring compliance with international regulations, and delivering excellent service to both internal and external stakeholders.Key ResponsibilitiesOversee daily payment operations, including domestic and international transfersLead and manage investigations into payment discrepancies, delays, and exceptionsMonitor and mitigate risks related to fraud, AML, and financial crimeEnsure compliance with international banking regulations and internal policiesLiaise with correspondent banks and global partners to resolve payment issuesManage and develop a team, driving performance and continuous improvementAnalyse trends and implement process enhancements to improve efficiency and accuracyPrepare reports for senior management on payment activity, risks, and investigation outcomesRequirementsProven experience in payments operations and investigations within a banking environmentStrong knowledge of SWIFT, international payments, and reconciliation processesUnderstanding of AML, KYC, and financial crime regulationsExcellent analytical and problem-solving skillsStrong leadership and team management experienceAbility to ..... full job details .....