Payment Optimisation Manager

Our client is a global media and information-services company who empower people to understand and tackle the critical challenges and changes facing the world. Through analytical rigour, global expertise and evidence-based insights they enable individuals and organisations to make sense of these shifts and chart a course through them. Reporting to the Head of Customer Retention, the Payment Optimisation Manager will be responsible for ensuring optimised processes and contractual arrangements are in place to secure the acceptance of online payments for our global subscription business. You will be an expert in card payment processing. You''ll hit the ground running with a proven track record of product management, specialising in managing payment gateway-related products and authentication products such as 3D Secure. Experience with products driven by data and predictive modelling would be an advantage. Responsibilities will include: Support the Head of Customer Retention in executing the customer-led renewal strategy to increase retention rates and lifetime value Manage relationships with payment service providers, gateways, acquiring partners and payment aggregators including negotiation of commercial terms and contracts and outreach to card schemes where necessary Analyse monthly transaction data from acquiring platforms to develop strategy, in conjunction with the retention team to reduce decline rates and friction Continuously develop and produce global reports ..... full job details .....