Payment Operations Associate

Job Title: Payment Operations AssociateLocation: LondonSalary: 25K - 27K per yearJob Type: Full Time, Permanent. Remote role. Please note - we are looking for junior candidates only.Are you a process-driven professional with a knack for independent work and a passion for administrative excellence? We''re looking for a Payment Associate who can multitask, follow established procedures, and think outside the box to solve challenges.In this integral remote-based position, you''ll leverage your keen eye for detail to manage payment processes and ensure everything runs smoothly. If you''re ready to innovate and contribute to a dynamic team from the comfort of your home, this is the opportunity for you!You will be responsible for processing, tracking and monitoring the Helix billing for our International subscription members. You will ensure members are billed as expected - this includes some manual file processing and the swift resolution of any exceptional transaction records.You will be responsible for other payment related processes including monitoring billing success rates, completing Financial Controls and other ad hoc tasks.Recurring Billing (daily, weekly and monthly):Monitor to ensure that billing (and refunds) completes as expected every dayProcess manual files on correct day/dateDownload and monitor / action UK Bank BACS Reports dailyEscalate incidents impacting any stage of the billing process on any given day (process failures or volumes, responses, success rates ..... full job details .....