Patient Services Manager

Patient Services ManagerCentral London (Harley Street) - Site Based£31,000 to £33,000Full-time, 40 Hours, Mon-Fri, 10:30am to 7:30pm THE OPPORTUNITY This is a newly evolving position offering genuine progression. You will initially work alongside our client''s existing front-of-house/reception team, helping to ensure outstanding reception operations while learning the practice''s systems, protocols and patient data firsthand. Once you are fully up to speed, you will take ownership of the practice''s communications, marketing and data function, driving patient engagement and retention. You will also provide occasional executive assistant support to the Director. There are no immediate plans to recruit an additional practitioner (not anticipated before the end of the year at the earliest), giving you time to properly embed in the role before it develops further. If you are proactive, personable and keen to build a varied, patient-facing career with real scope to grow, we would love to hear from you. WHAT YOU''LL BE DOING Initial Phase - Reception and Systems Familiarisation Working alongside and supporting the front-of-house/reception team, ensuring outstanding reception operations. Learning and becoming fully conversant with the practice''s current systems, protocols and patient data. Gaining first-hand experience of the patient journey through day-to-day reception duties. Ongoing Responsibilities - Communications and Data Managing and optimising the CRM system, ensuring ..... full job details .....