Patient Liaison Officer

Patient Liaison Officer (Private Healthcare experience is required)Location: Marylebone, LondonStart Date: ASAPContract: TemporaryDuration: Ongoing positionPay Rate: 16.00- 17.00 per hourWorking Hours: Monday to Friday , 40 hours a week (shifts between 8:00am - 8:00pm)OverviewWe are seeking a polished and professional Front of House and Patient Coordinator with private health care experience to join a busy private healthcare setting in Oxford Circus.This role is heavily front of house focused, with a strong emphasis on delivering an exceptional patient experience, alongside supporting booking and administrative processes.Key ResponsibilitiesWelcome patients, visitors, and staff in a professional and friendly mannerManage incoming calls, direct enquiries, and support patient flowHandle general administration including data entry, filing, and managing correspondenceMaintain confidentiality and ensure adherence to all policies and proceduresProvide a high level of customer service with empathy and professionalismCoordinate and manage patient appointments via electronic medical records systemsVerify patient details and ensure accurate data captureSupport with patient queries via phone, email, and online systemsAssist with documentation, records, and follow-up communicationsWork collaboratively across reception and admin functions as requiredSupport self-pay patient enquiries and assist with appointment bookingsProvide information on services, pricing, and next stepsFollow up ..... full job details .....