Patient Advisor

Patient Coordinator required for our expanding well establshed client who seeking a professional, compassionate, and enthusiastic individual to join our New Patient Team. As a New Patient Coordinator, you will play a vital role in assisting patients throughout the patient journey. You will offer support and guidance, from initial consultation through to treatment. You will be the first point of contact for any new patients who are looking to start treatment at the clinic Key Responsibilities:Patient Relationships: Have the ability to build outstanding rapport with patients. You will play a pivotal role in building trust and aiding decision making as patients embark on their journey. You will be required to provide the support needed whilst maintaining a professional and caring attitude at all times. You must be able to demonstrate compassion and understanding when addressing the concerns or emotional needs of patients.Patient Communication: Skilled at managing high volumes of incoming enquiries via multiple channels. Give timely, professional, and courteous responses to phone calls and emails. You will be expected to provide accurate information to patients regarding services, prices, procedures and general enquiries.Team Collaboration: Facilitate communication between administrative and clinical teams to ensure a seamless patient experience. Attend regular team meetings and positively contribute with innovative ideas for continuous improvement to our services and processes. ..... full job details .....