Patch Manager

Patch Manager - Band 5 Location: Derry/Londonderry Salary: £16.90 per hour Hours: 37 hours per week Duration: Temporary, Full-Time Working Pattern: Monday - Friday, 8:30am - 5:00pm (flexible working) Access NI: Basic clearance required Application Deadline: 5pm 5th October Apple Recruitment are currently recruiting for a Patch Manager (Band 5) on behalf of a public sector organisation based at Derry/Londonderry. This is an excellent opportunity for someone with experience in housing, tenancy management or customer-focused services to support tenants, manage housing matters and contribute to the effective management of properties and communities within an allocated patch. Key Duties Manage tenancies within an allocated patch, including new and existing tenancies and other tenure types. Manage tenancy terminations and Housing Executive empty properties (voids), including monitoring and reporting on performance. Support tenancy commencement activities, including the tenancy sign-up process and explaining tenant and landlord responsibilities. Provide practical advice, information and support to tenants on housing, rent accounts, affordability, personal finance and other tenancy-related matters. Work proactively to sustain tenancies and prevent tenancy failure and homelessness. Manage rent accounts and take early and effective action to prevent and reduce rent arrears. Carry out affordability checks and support tenants to maximise household income and access appropriate ..... full job details .....