Pastoral Support Officer / Non-Teaching Head of Year

Pastoral Support Officer / Non-Teaching Head of Year Are you an empathetic, driven pastoral professional, youth worker, or experienced learning mentor looking for your next rewarding role in education? A vibrant and supportive secondary school in the Carnforth area is seeking a dedicated Pastoral Support Officer / Non-Teaching Head of Year to join its student welfare team. In this pivotal pupil-facing role, you will champion student well-being, manage year-group pastoral care, and serve as the primary bridge between school, students, and families. By removing non-academic barriers to learning''s as attendance concerns, peer dynamics, emotional distress, and social anxieties-you will empower Key Stage 3 or Key Stage 4 students to thrive both inside and outside the classroom. Key Responsibilities Student Welfare and Well-being: Act as the first port of call for students needing pastoral care, guidance, and emotional support throughout the school day. Conflict Resolution and Restorative Practice: Address friendship fallouts, peer friction, and bullying allegations using restorative conversations and practical conflict resolution strategies. Parent and Multi-Agency Liaison: Build strong, positive partnerships with parents/carers; attend multi-agency meetings (including Early Help, Social Care, CAMHS, and Youth Services). Attendance and Punctuality: Monitor year-group attendance trends, conduct morning check-ins with persistent absentees, and implement targeted ..... full job details .....