Parts Telesales Advisor

Renault Hayes is seeking a Parts Telesales Advisor to join our busy Parts Department on Silverdale Road, Hayes. The main purpose of the role is to optimise the sale of all Parts and Accessory products to Retail and Trade Customers, the Sales Department customers and the workshop. What you ll bring Previous relevant experience as a Parts Telesales Advisor or similar Knowledge of automotive parts and components Excellent communication and negotiation skills Knowledge of sales order processing and invoicing systems (e.g. Kerridge and CDK) Skilled in telephone sales techniques and customer handling best practices Ability to deliver outstanding customer service Determination to succeed and professionalism Full UK driving licence Working pattern You ll be working 45 hours per week. The working hours are Monday to Friday 8am-6pm with 1 hour for lunch. Saturday mornings 4 hours 1 in 3 paid as overtime Why join us A competitive salary of £32,000 pa OTE £36,800 33 days annual leave including Bank Holidays Holiday Buy / Sell scheme Enhanced Maternity and Paternity leave Pension scheme with life assurance Share options Gym membership discount Cycle-to-work scheme Discounts on company products and services Superb career opportunities Group-wide Interested? Apply ..... full job details .....