Parts and Dealer Support Specialist

Do YOU speak Mandarin and have experience in PARTS OPERATIONS or ENGINEERING / AUTOMOTIVE SUPPLY CHAINS? Do you enjoy working with data, managing priorities and supporting dealer enquiries in a structured and professional manner? This role offers broad exposure across parts planning, inventory control and aftersales operations within a growing OEM-backed organisation.My client is continuing to expand its UK aftersales and parts operation and is looking to appoint an OEM Dealer Support and Parts Planning Specialist to support the developing dealer network. This role sits at the centre of parts operations, balancing inventory planning, backorder management and day-to-day dealer support activity.Salary: 40K - 50K - depending on experience and current salary, + benefitsLocation: LondonWork Style: 100% Office-basedLanguage: English and MandarinKey ResponsibilitiesAnalyse parts demand, sales trends, stock position and backorder data to support replenishment planningPrepare and manage purchase orders for spare parts, accessories and selected aftersales productsMonitor stock coverage, identifying shortages, supply risks and slow-moving partsSupport inventory performance reviews to balance availability and stock investmentManage daily backorder status and follow up overdue or high-impact supply issuesPrioritise critical backorders based on vehicle-off-road cases and customer impactProvide clear updates on backorder position, recovery actions and expected supply timingAct as a key ..... full job details .....