Parts Advisor

Our client, a long-established family firm with a network of branches in the South and East of England, that supply machinery and services to the agricultural, construction and professional ground care machinery markets, are currently recruiting a Parts Advisor to join their team at their Benington branch in Hertfordshire.

On Offer:

• Working Hours: 39 hours per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday, Saturdays as per Rota.
• Overtime paid at time and a half on completion of 39 hours
• Immediate starts available
• Competitive salary – dependent on skills and experience.
• 32 days holiday (inc bank holidays)
• Workplace pension
• Life assurance (2 x  salary)
• Country store staff discount
• Company sick pay scheme
• Flu jabs and employee referral scheme.

Duties and Responsibilities of the Parts Advisor:

• Reporting to the Parts & Retail Manager
• Assisting with the day-to-day queries regarding machinery parts from customers and technicians. 
• Ensure delivery of excellent customer service by dispatching and dealing with customer orders
• Help with enquiries relating to the products and services supplied by the company either face to face or over the telephone.

To be Considered for the Parts Advisor:

• Excellent communication skills with the ability to deal diplomatically with customers and colleagues   in a polite and professional manner
• Good knowledge of agricultural, construction and/or horticultural parts is advantageous, however knowledge of parts within the motor industry would also be beneficial 
• Excellent people skills and enjoy working with the general public
• Good understanding of the products which are sold.  
• Familiarity of working in a retail environment and showroom experience (desirable)
• Enjoy working in a busy atmosphere and can cope under pressure during busy periods
• Good communication skills: face to face, email and telephone
• General computer skills and familiarity with email and internet use
• Excellent numeracy and literacy skills 
• Attention to detail and accuracy with numbers, handling of cash, and card payments 
• A team player-capable of working alone or with other team staff

For more details, please contact Willis Global – Experts in Recruiting

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