Parts Advisor

A well-established family-run dealership in Bicester is seeking an experienced Vehicle Parts Advisor to join their busy team. This role presents an excellent opportunity to work with a reputable automotive business that has been successfully operating for over 50 years. The successful individual will be responsible for providing exceptional service to both trade and retail customers, ensuring accurate parts identification, prompt picking, and efficient dispatch while maintaining high standards of customer satisfaction. Benefits of the Parts Advisor:Salary ranging from 29,000 to 30,000 per annum, dependent on experiencePerformance-related bonus of up to 3,000 annuallyEnhanced annual leave entitlement, increasing with servicePaid overtime at time and a half, subject to availabilityFull in-house and manufacturer-approved technical trainingFree MOT tests and various employee benefits including wellbeing programmes, vehicle salary sacrifice scheme, and staff uniform22 days annual leave plus 8 bank holidays, increasing over timeWorkplace pension schemeOpportunity to join an award-winning family business with over 50 years'' industry experienceDuties of the Parts Advisor:Deal with trade and retail customers face-to-face, via email, and over the phone regarding parts enquiries and salesAccurately identify parts, process orders, and ensure swift dispatchCarry out stock control and parts supply to workshop techniciansMaintain excellent customer service standards and develop product ..... full job details .....