Parts Advisor

Parts Advisor Are you an experienced Parts Advisor seeking a rewarding opportunity within the automotive industry? Our client, a well-established dealership in Poole, Dorset, is currently looking for a dedicated Parts Advisor to join their team. This role offers a great chance to develop your career in a fast-paced, customer-focused environment where your expertise can make a real difference. Benefits of a successful Parts Advisor:Competitive basic salary of 30,800, with an OTE of approximately 34,000, rewarding your performance42.5-hour working week, Monday to Friday, with Saturdays on a rotaOpportunities for professional development within a respected dealershipSupportive team environment focused on customer satisfactionProfessional working environment that values appearance and professionalismDuties of a Parts Advisor:Develop and maintain strong relationships with customers to generate repeat and new businessReceive parts orders, interpret customer needs, and provide expert advice on additional requirements or alternative optionsMatch customer orders with stock items, identify unavailable parts, and organise for delivery or stock transferEnsure all orders are processed accurately, invoiced, and dispatched on time while keeping customers informed of progressMaintain high standards of customer service and departmental image in line with company policiesHandle customer inquiries and resolve complaints efficiently, escalating unresolved issues when necessaryAdhere to all ..... full job details .....