Parts Advisor

We''re delighted to be representing a long-established and highly respected business within the automotive sector, who is looking to recruit an experienced Parts Advisor to join their friendly and professional team at a busy branch in Stevenage. The company has built a strong reputation for delivering high-quality products and outstanding customer service across its specialist market.This is an excellent opportunity for someone with parts experience who enjoys working in a fast-paced environment, supporting both customers and technicians with their parts enquiries. The successful candidate will play a key role in ensuring orders are processed efficiently while maintaining a high standard of customer service both in person and over the phone.Your ResponsibilitiesAssist customers and technicians with parts enquiries both face-to-face and over the phoneProcess and dispatch customer parts orders accurately and efficientlyProvide excellent customer service at all timesMaintain a good understanding of the products and services offered by the businessHandle payments including cash and card transactionsSupport the wider parts and retail team with day-to-day operational tasksWork collaboratively with colleagues to ensure smooth branch operationsThe RequirementsPrevious experience working as a Parts Advisor or within a similar parts environmentKnowledge of automotive, construction or agricultural parts would be advantageousStrong communication skills and the ability to deal ..... full job details .....