Parts Advisor

Our client is seeking an experienced Parts Advisor to join their busy and expanding team in Belfast. This is an excellent opportunity for a customer-focused and organised individual with parts experience to play a key role in supporting both customers and workshop operations. The successful candidate will be responsible for identifying, sourcing and supplying parts efficiently, ensuring excellent customer service while maintaining accurate stock control and inventory management. Key Responsibilities Identify and supply the correct spare and replacement parts for customers and workshop technicians. Interpret parts catalogues, manuals and electronic systems to accurately identify required parts. Assist customers and workshop personnel with parts enquiries in person, via telephone and email. Process parts orders promptly and accurately, ensuring customer requirements are met within agreed timeframes. Handle sales transactions and process customer payments, ensuring all relevant documentation and order references are obtained. Receive and book stock into the system accurately, ensuring inventory records remain up to date. Store incoming parts correctly and maintain an organised and efficient parts department. Carry out regular stock checks and support inventory control activities. Maintain accurate records relating to tools and equipment, including issuing, returns and condition checks. Conduct periodic tool audits to ensure all equipment is accounted for and maintained ..... full job details .....