Partnership Manager

Company Description

At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.In 2018, our Women''s team gained a professional status for the very first time, jumping 2 divisions and competed in the Women''s Super League (WSL), the premier division of women''s football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club’s ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.Why Join Us?Diversity and Inclusion: We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.Health and Wellbeing: We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.Career Growth: As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.Position

This Partnership Manager role, reporting to the Partnerships Lead, will be crucial in the successful delivery of activations and campaigns for West Ham United.The West Ham United Partnerships team carry out a diverse range of activities to ensure the club is fulfilling its obligations to the existing partnership portfolio. As a result, we are looking for a candidate that is truly excited and focused on helping our partners achieve their goals. The successful candidate will be required to work irregular hours including weekends and bank holidays.Working closely with the Partnerships Lead and wider commercial team, the Partnership Manager will be responsible for building and maintaining relationships with the Club’s partners ensuring effective rights delivery. Manage the full delivery of commercial rights, Coordinate and manage internal stakeholders to integrate sponsorship programmes into their plans and Research and plan new programmes to deliver against client briefs.Additionally, the successful candidate will support on the delivery of partnerships that span both the men’s and women’s side where necessary.Requirements

Key ResponsibilitiesManagement and delivery of commercial rightsDay-to-day account management of Club’s partnersCreation, development and execution of marketing and activation plansManagement of partner experiences (Play on the Pitch, Watch the Team Train, Live the Life of a Player)Delivery of matchday inventory and obligationsDelivery of player and ambassador appearancesImplement research and measurement programmes that demonstrate ROI to partnersCreation and presentation of effective reporting materialsAgency managementDevelop relationships with key internal and external stakeholders as well as senior officials, governing bodies and C-level executivesAssisting the business development team by creating case studies and supplying appropriate data and insightAssist in ideation and development of new commercial assetsMaintain knowledge of the latest industry standards and activityDevelop and manage relationships with industry influencers and external talentPersonal SpecificationA passion for football and an intent to drive forward the commercial effectiveness of West Ham UnitedThinks ahead, generates innovative ideas leading to tangible resultsValues and respects others, builds relationships, collaboratesGets things done, delivers to highest of standards, takes responsibilityPositive outlook and looks for solutions when challengedEnthusiastic with a strong team ethos and delivers under pressure and a desire to learn and developOutgoing and interested in brands, marketing, and sponsorshipAble to work both autonomously and take a lead in projectsRepresents the commercial department with prideAbility to hit the ground running with prior football or brand partnership knowledgeSkills and ExperienceIdeally be a graduate (or equivalent) with a proven marketing/partnerships backgroundAt least 4 years of relevant sports marketing/partnership delivery experienceExperience of managing a rights delivery programme, preferably in a sporting rights environmentComfortable with collating, manipulating and presenting dataStrong communication skills and ability to build relationships with colleagues and clientsExcellent understanding of the football marketExcellent account and project management skillsStrong organisational skills and attention to detailExcellent Microsoft Office skillsSelf-reliance, drive, energy, innovation, creativity and a strong focus on deliveryA passion for sport and entertainmentAble to travel occasionally, with regular weekend work and occasional evening workOther information

Benefits on offer

(may vary based on contract type and location)25 days annual leave plus your birthday offPension and life insuranceHealthcare cash schemeTravel season ticket loanCycle to work schemePriority access to apply for match ticketsDiscounted season ticketsStaff discounts in the club store, café and our official partners products and servicesDiscounted gym membership and onsite fitness room facilitiesFamily friendly leave policiesCompany Social eventsEDI StatementThe successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.SafeguardingAThe successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club''s Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding ..... full job details .....