Partnership Manager

Partnership Manager - Repairs, Voids and Planned WorksLocation: Hertfordshire (with hybrid working options) Salary: Up to 75,000 per annum + benefits Sector: Social HousingAbout the RoleWe are seeking an experienced and dynamic Partnership Manager to lead the delivery and performance of key housing services across repairs, voids, disrepair, and planned maintenance within the social housing sector. You will play a pivotal role in managing and enhancing partnerships with contractors and stakeholders, ensuring the highest standards of service delivery for residents across Hertfordshire.This is a high-impact role, offering the opportunity to drive change, improve resident satisfaction, and ensure contractual and compliance obligations are met and exceeded.Key ResponsibilitiesContract Management: Oversee day-to-day operations and strategic performance of contracts relating to responsive repairs, void property refurbishment, disrepair cases, and planned works.Partnership Oversight: Act as the key liaison between the housing provider and external contractors, fostering strong and productive relationships to ensure delivery of high-quality services.Performance Monitoring: Monitor KPIs, SLAs, and financial performance across all workstreams, identifying risks and implementing corrective actions where required.Resident Focus: Ensure residents receive a high standard of service and communication, taking ownership of issues and driving continuous service improvements.Compliance and ..... full job details .....