Partner Manager - SaaS

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Partner Manager - SaaS

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IAM CloudJoin to apply for the

Partner Manager - SaaS

role at

IAM CloudThis range is provided by IAM Cloud. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range

At IAM Cloud, we create software that simplifies IT management in the cloud. From powerful platforms to intuitive tools, our mission is to make a positive impact through technology while building a company people love to work for.As a fully employee-owned, bootstrapped company, we prioritise customers over investors and foster a flexible, supportive, and innovative work environment. With a team of 45, we serve over 3000 organisations worldwide—and we’re just getting started.We are a small team, and everyone has a broad remit. What is important is that you are a self-starter who can confidently work autonomously, as well as closely within a team. We are also a fully remote-working company. The ability to work comfortably, safely, happily and productively from home is essential for thriving in this role.Role Overview:You will play a pivotal role in owning, developing, and managing a high volume of partnerships that are critical to the commercial success of IAM Cloud. You’ll be the key point of contact for our partners (currently around 500), ensuring they are engaged, informed, and enabled to sell our solutions. This role requires a relationship-first approach, supporting partner sales success and ongoing alignment with our business.Our partners have always been important to us, but following the recent launch of a major new piece of technology, building and nurturing our partner channel has become one of our key strategic priorities. This is one reason for the hiring of this role, and other adjacent partner-centric roles in our commercial team.We work with an array of partners from small MSPs to major VARs and distributors. We have partners in over 25 countries around the world. We plan to expand our channel significantly over the next 10 years, and we are building a team to achieve this. We have 500 partners today, with no specialised partner team at all. Over time, we aspire to build a channel of over 50,000 partners. That hopefully both shows you the commitment we have to this area of our business, our level of ambition, and also the potential since even 50,000 still only represents around 10% of the IT market.Since this role is the first of its kind, it will be generic and broad – working with partners of all kinds worldwide. However as the team grows, there may be future opportunities for specialisation and/or advancement.Key Responsibilities:Foster new and existing partner relationships with a focus on sustainable growth and long-term commercial successAct as the primary point of contact for partners, ensuring clear communication and alignment on strategic goals, KPIs, and performanceCommunicate product updates, market positioning, and strategic initiativesSupport partners in sales efforts and identify joint growth opportunitiesChampion our partners’ needs both internally and externallyCollaborate with external teams to refine processes, develop new solutions, and enhance the overall partner experienceBe active in the development of training and enablement to support partner successStay ahead of industry trends and competitor activity, providing valuable insights to shape the partnership strategyTrack and report on partnership performance, leveraging data to optimise relationships and outcomesSkills and Experience:Background in partner management, alliances, or account management, ideally within the Microsoft ecosystemOrganised, resourceful, and experienced in remote collaborationFamiliarity with CRM systems (e.g. Salesforce) and partner portalsStrong experience in managing complex partnerships and driving commercial successA deep understanding of how to navigate and build relationships with senior stakeholders and decision-makersExcellent negotiation, persuasion, and influencing skills, with the ability to challenge and push partners when necessaryStrong commercial acumen and the ability to develop and deliver partnership strategies that drive measurable resultsExceptional communication and relationship management skills, with the ability to build trust and rapport with both internal and external stakeholdersAbility to work independently and as part of a cross-functional team in a fast-paced, high-growth environmentBut more than any specific skill, it is essential that you are passionate and take great pride in what you do. You should be an avid learner, curious and hungry to explore new things.What We OfferCompetitive starting salary and commission structure based on channel growth and partner retentionGuaranteed annual pay rise of £2000 minimum26 days’ holiday plus national holidays, your birthday and work anniversary off workFully remote, flexible workingEmployees can also ‘work from anywhere’ for up to 4 consecutive weeks per year – to be close to family, chase the sun, or take in some new sceneryPublic Holiday Swap option - swap a Public Holiday for another date if you preferAny equipment needed to do your role effectively including high-end laptop and monitorAccess to a personal learning and training budget, alongside a dedicated Learning Afternoon every 6 weeksAccess to Support Room, which offers on-demand counselling, therapy and coaching along with a wellbeing resource hubWe support our employees at various stages of life, which is reflected in our generous maternity and paternity policiesA generous pension scheme with up to 10% equal-matched company contributionMedical scheme with a range of benefits including remote GP access, dental and optical cashback, and diagnosticsLife Insurance of 5x Gross Salary through UnumHelp@Hand Benefits and Employee Assistance AppSeniority level

Seniority level Entry levelEmployment type

Employment type Full-timeJob function

Job function Business Development and SalesIndustries IT Services and IT Consulting and Software DevelopmentReferrals increase your chances of interviewing at IAM Cloud by 2xSign in to set job alerts for “Partnerships Manager” roles.

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