Participant Engagement Officer

Are you looking for a rewarding role that makes a difference and helps others?Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?Then consider the role ofParticipant Engagement OfficeratReed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service providerspecialisingin skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.Please note this role is a 6-month fixed term contract.Internal applications for this role close on 07/05/2026What is the role about?The Participant Engagement Officer is the first port of call for all participants that are referred to the Restart scheme with Reed in Partnership. The primary purpose of the role is to make the first contact with referred participants and gather the relevant information to ensure we can assist jobseekers as quickly and effectively as possible, to move them closer to being back in gainful employment. Our participants are the focus of a programme like this, as such providing them with the best possible service is at the core of the Participant Engagement Officer role.Just some of your day-to-day responsibilities will includeMaking contact with jobseekers, to explain the scheme and obtain information from them to help us to help themBooking jobseekers in with Employment Advisers for ..... full job details .....