Part-time School IT Technician

Your new company You''ll be joining a busy and supportive secondary school environment that relies on technology to deliver high-quality teaching and learning. The school has a well-established IT setup and a collaborative culture where IT plays a vital role in day-to-day operations.This is an interim opportunity, ideal for someone who enjoys working hands-on in an educational setting and wants to make an immediate impact.Your new role As an Interim IT Support Engineer (1st Line), you will be the first point of contact for IT support across the school. Starting ASAP, you''ll provide reliable, face-to-face and remote support to staff and students. Working hours: part time - 16 hours a week between Monday - Wednesdays Key responsibilities include:Providing 1st line IT support to teaching and support staffLogging, managing and resolving incidents and service requests via the helpdeskTroubleshooting hardware, software, and basic network issuesSetting up and supporting classroom technology (laptops, projectors, interactive whiteboards, AV equipment)Assisting with user accounts, password resets, and access issuesMaintaining IT equipment and peripherals, including basic installs and replacementsEscalating more complex issues to senior IT colleagues where requiredSupporting a safe and secure IT environment in line with safeguarding and data protection requirementsWhat you''ll need to succeed To be successful in this role, you''ll need:Previous experience in a 1st line IT support or ..... full job details .....