Part time Office Administrator (Accounts & Customer Support)

Part time Office Administrator (Accounts & Customer Support)

28 hours per week (this will include 2 full weekends per month)

Near-to-Castle-Donington-/-East-Midlands-Airport-(free-parking-on-site)

c.22,000 (Full time equivalent would be -28/29k)

Our-client-is-an-established-family-business-with-some-impressive-plans-for-expansion.

They-have-3-sites-throughout-the-UK-and-these-sites-are-coordinated-and-looked-after-from-the-

Head-Office.-Due-to-continuing-expansion,-we-are-looking-for-a-friendly,-enthusiastic-individual-

to-join-the-small-office-team.

The-office-is-a-very-busy,-customer-facing-environment-so-great-communication-skills-and-a-professional-attitude-are-a-must.-You-will-be-dealing-with-the-general-public-via-email-and-telephone-and-also-at-the-shop-counter-/-enquiry-desk.-Experience-of-cash-handling-and-using-a-cash-register-would-be-advantageous.

Behind-the-scenes,-customers-accounts-are-maintained-via-Sage-and-Excel.-

Accurate-record-keeping-is-vital-for-the-smooth-running-of day-to-day-day- operations.-A-basic-working-knowledge-of-Word and Excel-are-essential, and experience of Sage would be an advantage.-

No-two-days-are-ever-the-same-in-this-fast-paced,-varied-role-and-the-ability-to-multi-task-is-essential.-This-is-a-busy-environment-with-ever-changing-priorities,-so-the-role-requires-someone-who-can-think-on-their-feet.

You-will-be-comfortable-building-a-rapport-with-colleagues-and-customers-alike,-so-customer-service-skills-and-a-friendly-approach-are-essential.

The-site-is-open-from-9am-5pm,-seven-days-per-week-so-weekend-shifts-based-on-a-rota-will-be-required.-

Responsibilities:

• Maintaining-internal-databases-and-customer-records-ensuring-that-they-are-accurate-and-up-to-date
• Provide accounts administration, including invoice processing, financial data entry, checking data and record reconciliation using Sage 50 and Excel. Attend to detail is a must to ensure accurate matching.
• Handle customer enquiries and resolve issues via email, telephone, and face-to-face interactions
• Maintain accurate customer and internal records, including organising and filing documentation
• Take and record utility meter readings accurately
• Assisting on-site face to face with customers
• Provide support and assistance to customers in the on-site shop

The-ideal-candidate-will-possess:

• Energy-&-enthusiasm
• Strong-ability-to-multi-task
• Confident working with numbers and financial data
• Good standard of written and verbal English
• First-class-administration-skills
• Excellent-attention-to-detail
• Great-customer-service-skills
• A-friendly,-professional-attitude
• Physical fit and able as position is not solely desk based.

This-is-a-great-opportunity-for-a-flexible-and-hard-working-individual-to-add-value-and-showcase-their-abilities.-Please-get-in-touch-if-you-would-like-to-hear-more.....