https://jobs.co.uk/job/part-time-lead-specialist-adecco--eb24493e-a9c2-4319-8fe3-e6fcef8c5d2e RSS feed for Part Time Lead Specialist at Adecco. en-gb Fri, 29 May 2026 18:35:20 GMT https://jobs.co.uk/job/part-time-lead-specialist-adecco--eb24493e-a9c2-4319-8fe3-e6fcef8c5d2e https://jobs.co.uk/job/part-time-lead-specialist-adecco--eb24493e-a9c2-4319-8fe3-e6fcef8c5d2e Fri, 29 May 2026 11:51:30 GMT Location: Newbury | Salary: 13.50-13.50 Hourly | Type: Temporary | Customer Service Lead SpecialistLocation: NewburyContract Type: Temporary OngoingHours: 17.5 hours per week, Wednesday - Friday2 full days (7 hours each)1 half day (3.5 hours)Flexibility on which day is the half day and working hours for that dayPay Rate: 13.50 per hourPosition SummaryThe Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing contracts and mentoring team members.This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company''s success.Key ResponsibilitiesManage repair and work ordersOrganise returns and collections, handle proof of delivery and pricing queriesRespond to incoming emails and phone calls professionallyMaintain communication with internal and external customersInvestigate and resolve invoice and billing disputesSupport colleagues across multiple service processes and technical areasMentor and assist in training junior team membersRequired Qualifications and ExperienceEssential:Minimum 5 years'' experience in customer serviceStrong communication skillsProven ability to adapt to various customer needs and challengesProficiency ... Temporary