Part time Helpdesk Coordinator

Are you looking to make a real difference in people''s lives while working in a fast-paced and rewarding environment? We''re currently seeking a motivated and proactive Planned Maintenance Coordinator to join a dynamic team, supporting the delivery and management of property compliance and maintenance requirements.Job Title: Planned Maintenance CoordinatorHours: Part-time - 25 hours per weekLocation: LeedsKey Responsibilities:Act as the first point of contact for clients and third-party suppliers via phone and email, responding to compliance-related queries.Oversee planned maintenance works through to completion, including remedial actionsCoordinate essential compliance activities such as Gas Safety Certificates, Fire Risk Assessments, Electrical Certificates, Asbestos Surveys, and Legionella Risk Assessments.Liaise with contractors, suppliers, and in-house technicians to ensure all works are completed efficiently and to a high standard.Arrange access for scheduled works, keeping all stakeholders informed and ensuring necessary permissions are obtained.Manage and update the compliance system, identifying any gaps and arranging timely resolutions.Escalate complaints or issues to the appropriate manager where required.Support the preparation of monthly reports and performance statistics for landlords, housing associations, and senior management.Carry out regular reviews to ensure all compliance documentation is accurate, up to date, and in place for managed properties.About ..... full job details .....