Part-Time Customer Service Administrator

Part-Time Customer Service Administrator
Location: Tonbridge, Kent (Free Parking Available)
Salary: -13.50 per hour
Benefits: 20 days holiday + Bank Holidays (pro rata), 1 Volunteering Day per year

Looking for a flexible, people-focused role where you can make a real impact?

We''re seeking a proactive and organised Part-Time Customer Service Administrator to join a team in Tonbridge. This is a varied and rewarding position where you''ll play a key role in supporting customers, maintaining operations, and helping drive business growth.

What You''ll Be Doing:
- Managing day-to-day administrative operations
- Handling customer service enquiries professionally and confidently
- Maintaining accurate records, documentation, and internal systems
- Supporting logistics and operational activities
- Liaising with clients, suppliers, and internal teams
- Contacting existing customers to gather feedback and identify further business opportunities
- Building positive client relationships and encouraging repeat business
- Escalating issues where appropriate
- Opening and closing client files
- Coordinating with accounts to ensure VAT returns are submitted on time
- Supporting credit control responsibilities
- Carrying out any other duties consistent with the role

What you will need
- Strong organisational and time management skills
- Professional communication skills and a confident telephone manner
- Ability or willingness to support bookkeeping and credit control tasks
- Comfortable learning new systems and processes
- Proactive, adaptable, and solution-driven attitude
- Basic IT knowledge
- Confidence in handling rejection and turning challenging conversations into opportunities

Why Join?
- Supportive and friendly team environment
- Flexible, part-time working arrangement
- Opportunity to build experience across administration, customer service, and operations
- Free on-site parking
- Generous holiday allowance (pro rata) plus a dedicated volunteering day

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...