Part Time Customer Service Administrator (Afternoons)

Job Advertisement: Part-Time Customer Service AdministratorAre you a customer-focused individual with a passion for providing exceptional service? Our client, a well-respected organisation covering the Northumberland area for Housing and Development, is seeking a dedicated Part-Time Customer Service Administrator to join their vibrant team in Ashington.Main Purpose of the Role:In this pivotal role, you will support the Customer Service team in addressing tenant queries, fostering strong partnerships for a collaborative working environment. The position offers a flexible schedule, with hours from Monday to Thursday (1:00 PM - 5:30 PM) and Fridays (1:00 PM - 5:00 PM) totalling 25 hours a week, making it an ideal opportunity for those seeking a work-life balance. Salary 13.45 an hour. Key Responsibilities:Manage reception switchboard duties, ensuring a warm and professional greeting for all visitors and callers.Provide general administrative support to enhance team efficiency and effectiveness.Offer first-line solutions to tenants, striving to resolve queries promptly and effectively.Handle confidential data with the utmost care and discretion, maintaining the integrity of information.Utilise excellent communication skills to build rapport with tenants and colleagues alike.Demonstrate competence in Microsoft packages; training will be provided on the organisation''s internal systems.What Our Client Offers:A welcoming and supportive work environment within a dynamic ..... full job details .....