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    <lastBuildDate>Wed, 17 Jun 2026 02:55:16 GMT</lastBuildDate>
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      <title>Part-Time Customer Relations Officer - Pertemps CSW Resource Team</title>
      <link>https://jobs.co.uk/job/part-time-customer-relations-officer-pertemps-csw-resource-team--04a6bb4a-804a-47a0-9b42-d947476d851e</link>
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      <pubDate>Tue, 16 Jun 2026 11:50:03 GMT</pubDate>
      <description>Location: Warwick | Salary: £20.29 per hour | Type: Temporary | Part-Time Customer Relations Officer
Pay rate- £20.29 per hour | 18.5 Hours per Week
Warwickshire County Council
Hybrid Working - Warwick (office attendance approximately once per month)

Are you an experienced complaints professional who thrives in a fast-paced environment and enjoys making a real difference to customer experience?

Warwickshire County Council is looking for a Part-Time Customer Relations Officer to join our Customer Relations Service on a temporary-to-permanent basis. This is an exciting opportunity to support the delivery of a high-quality complaints and feedback service, helping ensure residents receive fair, transparent and timely responses to their concerns.

About the Role

Working within the Customer Relations team, you will manage a varied caseload of complaints and feedback across a wide range of council services. One day you could be dealing with a complaint relating to a disabled parking bay, the next supporting a review relating to SEND services or statutory children''s complaints.
You will play a key role in:

 - Managing and coordinating customer complaints and representations.
 - Commissioning and quality assuring statutory children''s complaints in...</description>
      <category>Temporary</category>
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