Part-Time Customer Experience and Order Support Executive

Part-Time Customer Experience and Order Support Executive Location: Petersfield / Liss Area Hours: Monday - Friday, 10:00am - 3:00pm (30-minute unpaid lunch) Contract: Part-Time, Permanent Dynamite Recruitment is supporting a friendly and growing business who is seeking a Customer Experience and Order Support Executive to join their team on a part-time basis. This is a great opportunity for someone who enjoys delivering excellent customer service while supporting the smooth processing of orders for both customers and business partners. Working within a collaborative team environment, you will play an important role in ensuring customers receive a seamless experience from enquiry through to delivery. The Role This varied position combines customer service, order processing and administrative support. You will be responsible for responding to customer enquiries, supporting trade partners with orders and helping coordinate shipments, including those for Ireland and international markets. You will work closely with internal teams to ensure orders are processed efficiently and customer queries are resolved quickly and professionally. Key Responsibilities Customer Support Respond to customer enquiries via phone, email and online platforms in a professional and timely manner Provide product support, order updates and troubleshooting guidance Manage queries relating to deliveries, returns, warranties and product information Ensure all customer interactions are accurately ..... full job details .....