Part-Time Customer Care Coordinator

JOB TITLE: Part-Time Customer Care Coordinator

LOCATION: Bridgwater

SALARY: Up to -14.00 per hour (DOE)

HOURS: 20-25 hours per week, ideally worked across 4-5 days

BENEFITS:

• Pension contributions
• Private medical cover
• Free onsite parking
• Friendly, supportive office environment
• Flexible hours available to suit the right candidate

THE ROLE: We are seeking a proactive and organised Customer Care Coordinator to join a well-established, successful and growing business within the construction industry. You will be responsible for providing a high standard of customer service, ensuring prompt responses to queries and fantastic communication between parties at all times. This role is ideal for someone who enjoys working in a friendly, relaxed team environment and is passionate about delivering excellent customer service. This role is starting immediately; therefore you must be on a short notice period or available immediately to be considered for the role.

MAIN RESPONSIBILITIES:

• Organise and manage staff schedules
• Liaise with clients to arrange works, prepare quotes, and raise invoices
• Communicate directly with homeowners to gather information and schedule visits
• Coordinate inspections and gather technical details with internal staff
• Maintain and update the job tracker to ensure smooth job progression
• Support the efficient delivery of customer care works and maintain strong client relationships

KEY SKILLS:

• Previous experience in customer care, service coordination, or construction administration (preferred but not essential)
• Strong organisational skills and ability to manage multiple tasks
• Confident communicator
• Proficient in Microsoft Office, especially Excel
• Self-motivated, reliable, and able to work independently and as part of a team

NEXT STEPS:
Please apply online or send your CV to (url removed). Alternatively, you can call Nicole on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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