Part-time account assistant

Position Type: Permanent, Part-Time
Salary: 17,700 per annum
Working Hours: Monday to Friday, 09:3015:00 (25 hours/week, excluding Bank Holidays)
**Start and finish times are negotiable, but presence in the office five days a week is required.**
Location: Office-based, Ipswich area
Includes a 30-minute lunch break.


Principal Responsibilities
- Credit Control Ledger Management
- Process supplier and sales invoices
- Record customer payments
- Company Credit Card Administration
- Reconcile expense sheets with statements
- Resolve related queries
- Rebate Processing
- Secure authorisation and process merchant rebates (excluding specific accounts)
- Bank Reconciliation
- Post customer payments from online banking
- General Administrative Support
- Assist with ad hoc duties across the accounts function
- Customer Interaction
- Provide first-line telephone support in collaboration with the Customer Support team

Person Specification
Skills Competencies
- Proficient in Microsoft Excel (preferred)
- Strong verbal and written communication
- Professional and friendly telephone manner

Qualifications
- Bookkeeping certification (desirable)
- AAT qualification (desirable)

Experience
- Minimum 2 years in a credit control or accounts role

Systems Knowledge
- Experience with bespoke systems beneficial (training provided)

Personal Attributes
- Calm and composed under pressure
- Flexible and adaptable to business needs
- Positive, proactive “can-do” attitude

Core Values
- Passionate Committed to quality and staff development
- Respectful Promotes sustainability, inclusion, and equality
- Innovative Focused on customer-driven product development
- Dependable Operates with integrity and transparency
- Customer-Centric Builds strong, lasting relationships