Parking Representation Officer

The Parking Representation Officer will be responsible for investigating and responding to all challenges, representations and appeals received at all stages of the statutory process in regards to Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with Lambeth policies, procedures and any legislative responsibilities. The post holder will ensure they produce high-quality responses to set productivity targets. The post holder will be expected to produce work to a consistently high standard, often to strict and tight deadlines. They will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements. Parking Representation Officer This post is based upon a career grade of Sc6 to SO1 and progression can be made once the expected levels of experience and performance standards are achieved to a satisfactory level for all duties of the post. Responsibilities Parking Representation Officer To prioritise and manage own workload and tasks in response to changing demands from management.To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete the post holder will request additional information to support either party''s claims.To deal with transfer of liability in change of ownership or contract hire, payment related ..... full job details .....