Parking Car Pound Officer

Client

Local Authority in Barking

Job Title

Parking Car Pound Officer

Pay Rate

-16.08 an hour PAYE

Hours

36 Hours a week Shift / Rota (09:00:AM - 05:00:PM)

Duration

6 Month Contract

Location

Fully on Site based across Barking. Main office Barking Town Hall

Description

Job Purpose:

>Assist the Parking investigations and Removal Team with the coordination, processing and back-office administration of the parking removals and investigation process including Disabled Badges, Permits, Removals, Persistent Evaders, Lost, Stolen, and Forged permits, and other parking-related activities with the aim of reducing risk and loss to the Council.

>Provide administrative support to the Parking investigations and Removal Team with all manner of parking fraud removals and investigation related enquiries.

>To provide support to the Parking investigations and Removal team in the
organisation, administration, and effective running of the Parking investigations and Removal service area including the provision of key statistical data relating to enforcement and removals.

>To act as the first point of contact for residents, businesses the Parking investigations and Removal Team, providing specialised information/advice to a wide range of enquiries, using discretion, initiative, and practice judgement, from members of the public, other Council departments and external agencies.

Key Accountabilities:

Receive and verify invoices and requisitions for goods and services.
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Process purchase order requests for all areas of Parking Services.
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Liaise with internal colleagues as well as utility companies to ensure Schools streets network of cameras and exemptions are functioning correctly.
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Deal with customer enquiries and complaints and collate complaints data for the
CCTV & Parking investigations Manager.
*
Deal effectively and courteously with external & Internal service users across the
CCTV & Parking investigations Service and develop and maintain appropriate work procedures.
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Ensure accurate financial and works records are maintained.
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On a daily basis check the parking PCN system for persistent evaders and quality control.

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