Negotiable
This job is brought to you by Jobs/Redefined, the UK''s leading over-50s age inclusive jobs board.Papa Johns Venue ManagerDepartment:
RestaurantsEmployment Type:
Permanent - Full TimeLocation:
SkegnessReporting To:
Eleanor NashDescriptionAbout the RoleWe''re looking for a passionate leader to join us at our Skegness Resort as part of our Restaurant Department as a Venue Manager for Papa Johns. Our resort offers a seated restaurant for Papa Johns, serving a delicious pizza, pasta, and salad buffet, as well as the classic menu. We also have a Pizza Van, offering hot takeaway pizzas for our guests on the go, providing a late-night meal option for our adult guests.As a Venue Manager, you''ll be essential in helping our guests create smiles by providing a great dining experience.You should enjoy developing people and be passionate about delivering exceptional guest experiences by nurturing, training, and coaching the team in a fun-filled environment.You will drive standards and lead the team to excellence, incorporating all brand standards and Butlin''s way of working.Reporting to the Senior Manager, you''ll thrive in a busy environment and will motivate your team to maintain high levels of hygiene and cleanliness.You should be capable of delivering both Papa Johns and Butlin''s brand standards, while being guest-obsessed and operating efficiently. The role also involves analysing KPIs, facilitating and monitoring team training, and adhering to food safety and health and safety policies.You should have a passion for leading by example and inspiring others to deliver memorable experiences for our guests. You should advocate for your team''s fulfillment at work, supporting their development through regular 121s and PDP discussions.As with all roles at Butlin''s, no day will be the same. You should enjoy thinking on your feet, getting involved, and prioritizing the guest experience.Typical working hours are 40 hours per week, 5 days over 7, including weekends, bank holidays, and Christmas.Key ResponsibilitiesWe seek someone with prior experience in volume catering or food environments where speed and quality are crucial. Strong guest-facing experience and handling queries and complaints directly are essential.You should be passionate about leading and developing a team, supporting them through regular 121s and coaching.Delivering an exceptional guest experience is paramount, so you should seek opportunities to improve every interaction.You should have experience managing rotas based on fluctuating guest volumes, working with multi-skilled teams, and supporting other areas of the business based on guest demand. Demonstrated success in leading teams, managing performance, coaching, training, setting standards, problem-solving, providing feedback, and managing multiple priorities is required.This role does not include on-site ..... full job details .....
Negotiable