Pantry Assistant volunteer (Shop Floor)

As a Pantry Assistant you''ll be involved with welcoming customers into the Pantry as well as assisting them with their shopping. Pantry Assistants assist our shoppers by talking them through the process of a Pantry shop and can even help with meal suggestions to make with their shopping as well as supporting them with carrying their basket if needed. Our Volunteer Pantry Assistants help to make a shop at the Pantry unique. Summary of main activities and tasks During Session Walk Pantry shoppers through the food shop area. Point out what''s food and other items available, highlighting special offers Check Pantry shoppers have their shopping bags with them Help shoppers to place their items in the trolley/ basket if they need i Check that each shopper has followed the guidance of a Pantry shop Offer to help the shopper pack their bags if required Inform Volunteer Pantry Lead if more stock is needed on the shop floor After Session Remove all items due to go out of date in the next week Work with Volunteer Pantry lead to tidy all fruit and veg, cereal boxes and other items vulnerable to pests, into storage boxes. Restock shelves as required Tidy and clear the pantry area Work as part of a friendly team of staff and volunteers Qualities / experience / skills Good communication and customer care skills would be a real asset in this role. Patience and a welcoming and helpful attitude. ..... full job details .....