Palace Host Sales Deputy Team Leader

Palace Host Sales Deputy Team Leader - Hampton Court Palace Home Palace: Hampton Court PalaceStatus: Established/PermanentSalary: £30,163 per Annum pro rata plus a 2.5 AHS of £2,094Days/Hours of work: Full time, 38.5 hours over 5 days per week, including weekends About the role and about you Our client are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and they re bringing them to people in ways that mean more to them. They want everyone to find themselves in the spaces and stories they share. Over the years, some hugely influential figures have stepped through their six Palaces. Just as importantly, so have hundreds of thousands of visitors all of whom will need assistance from their Sales team, whether it''s to purchase tickets, upgrade to membership, or buy souvenirs to remember their day. So, are you passionate about people, products, and service? If customer service is your passion, you could join them as a Deputy Team Leader, where you''ll assist three more Deputies and the Team Leader in leading and motivating your team to make sure that their Sales locations delight customers every bit as much as their palaces do. In this role, you''ll need to understand how to meet sales targets and be able to ensure that the team give customers a memorable experience at every opportunity. Your understanding of visitor needs makes you a role model to staff. You will ..... full job details .....
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