PA and Business Support Manager for National Firm

:My client based in Nottingham are a progressive Law Firm with an outstanding reputation. An opportunity has arisen for a Legal Support Manager Manager to join their Senior Support Team. This role is hybrid and will entail managing a team of up to 20 support staff both administrative and secretarial staff.This role is based only two days in office.This role will ensure the successful delivery of a high-quality, client-focused legal support service, through the operational day-to-day management of the practice and team assistants; and will be the main point of contact.Managing a team of legal support staff of 20 or more.Managing individual performance including regular progress meetings and annual appraisals, probation reviews in line with the competency framework, and objective setting.Ensure the smooth induction of new starters, transfers and maternity returns to the department.Identify appropriate an provide pastoral care and active management of wellbeing for the legal support team.Manage legal support teams with a focus on service delivery and excellence; resolve issues relating to workflow, resources, working relationships, service delivery and HR matters.Working closely with ManagersDeveloping relationships with stakeholders to ensure KPIs are met.Managing headcount in line with business needsManaging the recruitment and selection processArrange and chair legal support team meetings.Produce management information as required and review processes and services ..... full job details .....