Overnight Homeless Shelter worker

Team: Night Shelters Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington and Chelsea, Hammersmith and Fulham or Wandsworth Duration: 21 November 2026 to 22 March 2027 Reporting to: Service Manager - Night Shelters Shifts available: 7:00pm to 7:15am 9:45pm to 8:15am (driver) Pay: £15 per hour Job Purpose As an Overnight Homeless Shelter Worker, you''ll be part of a small, professional team running Glass Door''s night shelters between November and March. Working alongside at least one other staff member, you''ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness. Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You''ll build trust through friendly conversation, keep an eye on everyone''s wellbeing with regular checks, and step in when problems arise - from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed. Most nights are steady and focused on guest support, but there can be moments of pressure. We''ll provide training so you feel confident and prepared. You''ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night - with one of you driving the van back to base. If you''re compassionate, calm under pressure, and committed to helping people move forward from ..... full job details .....