Outreach Support Worker

We''re looking for an Outreach Support Worker to join our Drug and Alcohol Outreach team, supporting vulnerable individuals across West Essex (Epping, Harlow and Uttlesford). You''ll be helping people with addiction issues overcome challenges related to their housing, mental health, physical health, and employment. If you enjoy variety, this role offers the best of hybrid working. You''ll be out and about in the community meeting people face-to-face, collaborating with colleagues in the office, and balancing your week with home working. What your day might look like Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills. Support individuals with navigating welfare benefits, accessing services, and building confidence. Liaise with external agencies to ensure customers get the right support at the right time. Provide crisis intervention when needed, always with empathy and professionalism. ould it be you? We''re looking for someone who: Understands drug and alcohol issues through professional, voluntary, or lived experience. Has worked with individuals facing mental health, health-related, or employment challenges Understands housing support needs and welfare benefits Can provide pre-tenancy advice and ongoing tenancy support Previous experience of working in a customer facing role Communicates clearly and solves problems with confidence Holds a valid UK driving licence and has access to a vehicle Is happy to ..... full job details .....