Outreach Officer

At Connect2Hackney, we are the internal talent team dedicated to finding exceptional people who want to shape the future of one of London''s most vibrant, progressive, and diverse boroughs.We are seeking five compassionate, driven, and proactive Outreach Workers to join our frontline team. If you are passionate about fighting financial hardship, breaking down stigma, and building trust directly within the community, this is the perfect role for you.The RoleIn this impactful role, you will be delivering a blend of data-led outbound campaigns and weekly community-based outreach. You will meet residents in spaces where they already feel comfortable, helping them maximize their incomes as early as possible.Whether you are helping someone navigate complex benefit applications or arranging urgent crisis support for a family moving into an unfurnished home, your work will directly prevent financial crisis and change lives. You will work holistically and empathetically to support approximately 10-15 residents per week.Key ResponsibilitiesProactive Outbound Campaigns: Utilize council data to identify residents who are struggling or underclaiming benefits, making direct contact to build trust and guide them through applications.Community Outreach: Run weekly in-person outreach sessions at various community locations across the borough, recording case information accurately in the Money Hub system.Income Maximization: Conduct comprehensive benefit checks to identify underclaiming. Help ..... full job details .....