Outlet Retail Manager

We are the internal recruitment partner working with a leading global home appliance brand known for producing affordable, energy-efficient, and innovative household appliances.We are looking for a commercially minded Retail Manager to lead the Hotpoint Factory Outlet in Gateshead. This is an exciting opportunity for an experienced retail professional to take ownership of a customer-facing outlet, drive sales growth and develop a small team.The outlet sells refurbished and graded appliances to both trade customers and the public.You will take responsibility for the day-to-day running of the outlet, overseeing sales performance, stock management, customer service and profitability. This role would suit someone who enjoys being hands-on, developing new business opportunities and taking ownership of a store''s commercial performance.Responsibilities:Lead and develop a small team, driving sales targets, KPIs and margins.Build relationships with trade customers and the public to generate new business.Manage the outlet''s PandL, budgets, pricing and operating costs.Oversee stock control, weekly stock counts, annual stock takes and SAP sales order processing.Coordinate weekly appliance deliveries, ensuring stock is checked, stored safely and organised efficiently.Support customers with product demonstrations, sales enquiries and loading appliances.Deliver local marketing and promotional activities to increase awareness and sales.Maintain legal compliance, accurate records and ..... full job details .....