Outbound Logistics Lead

The Outbound Logistics Lead will oversee the efficient and timely delivery of shipments from DC to customer, ensuring high standards of service and compliance.Client DetailsOur client is a leading fashion business.DescriptionThe Outbound Logistics Lead plays a key role in efficiently managing shipments/parcels throughout our client''s European network. Based in London and working alongside the outbound logistics team, key responsibilities will include:Facilitating the movement of domestic, cross-border and international shipments between our clients Distribution Centre(s) and multiple delivery channels.Working directly with transport carriers to ensure timely and efficient deliveries to consumers.Set up, maintaining and continuously improving tracking tools to ensure cross functional teams have visibility of parcels in transit and are informed in a timely manner on possible delays.Partnering with the global technology teams and participating in further development of systems and tools used to optimise and improve the returns and delivery experience.Investigating shortages and damages, submitting claims, following up with carriers and monitoring receipt of refunds.In partnership with the London-based finance team you will own and analyse rates and service options from carriers to best support business requirements.Leading various forecasting and capacity analysis with the objective of efficiently streamlining the outbound shipping process. ProfileThe successful Outbound ..... full job details .....