https://jobs.co.uk/job/out-of-hours-helpdesk-operator-reed--36f65e1f-219e-411e-b181-de92d1dc005f RSS feed for Out of Hours Helpdesk Operator at Reed. en-gb Sun, 28 Jun 2026 10:09:26 GMT https://jobs.co.uk/job/out-of-hours-helpdesk-operator-reed--36f65e1f-219e-411e-b181-de92d1dc005f https://jobs.co.uk/job/out-of-hours-helpdesk-operator-reed--36f65e1f-219e-411e-b181-de92d1dc005f Sat, 27 Jun 2026 11:52:05 GMT Location: Southend-on-sea | Salary: 26000.00-26000.00 Annual | Type: Permanent | Out of Hours Helpdesk OperatorPart-Time Office-Based 26 Hours + On-CallAre you highly organised and thrive in a fast-paced environment? Do you enjoy being the go-to person who keeps everything running smoothly?If so, this Out of Hours Helpdesk Operator role could be the perfect opportunity for you!About the CompanyWe''re partnering with a well-established and trusted management company known for delivering exceptional service and support to its clients. With a strong focus on efficiency and customer satisfaction, their team works collaboratively to ensure operations run seamlessly around the clock.The RoleAs a Helpdesk Operator, you''ll be the central point of contact for clients, contractors, and engineers-ensuring all requests are handled efficiently and professionally.This is a busy and varied position, ideal for someone who thrives under pressure and enjoys problem-solving in real time. Due to the location, a driving licence is preferred.Key ResponsibilitiesHandling inbound and outbound calls in a professional and courteous mannerLogging service requests accurately onto the helpdesk systemCoordinating engineers, contractors, and suppliers to schedule worksMonitoring job progres... Permanent