Order Processor

About the ClientOur client is a leading distributor with 25 years'' experience, and they are looking for an Order Processer to join the fun and supportive team on a 3-month contract, with the view to going permanent.The position is office based in state-of-the-art new offices in Stopsley, Luton, BedsIf you are a customer focused, committed advisor happy to do an Order Processer role with an enthusiastic, outgoing approach then this is the role for youDuration: 3-month contractLocation: Office based, LU2 8DLSalary: £25,300 annual salary (prorated for 3 months)Hours: 8.30am -5.00pmParking: FreeHoliday: 22 days holiday + bank holiday (prorated for 3 months)About the roleAs an Order Processer you will processing customer orders onto the CRM system efficiently and accurately. The responsibilities includeProcessing customer orders onto the in-house CRM systemMaking outbound calls to customers to resolve any issues or for clarification of information relating to their account/orderOrganising and coordinating collections and deliveriesCarrying out customer service follow up callsHandle customer queries and complaints either over the phone or via emailEnsuring the customer information is kept up to dateHandling returns for customers and estimating handing chargesCoordinating with other departmentsOrganising and coordinating collectionsScanning and filing of orders and other documentationProvide general administration including handling general enquiries over the phone/emailAssisting ..... full job details .....