£25400/annum
Job Title: Sales Order Administrator
Overview:
We are a small, friendly family-run business-looking for a reliable and organised individual to join our team, helping to input sales orders into our ERP system and assist with customer service.
Key Responsibilities:
- Accurately enter customer sales orders into our ERP system
- Answer incoming customer calls and provide helpful, professional support
- Communicate with customers regarding product availability, delivery times, and order status
- Liaise with other team members to ensure smooth order processing
- Maintain accurate records and follow up on outstanding queries
Skills & Requirements:
- Good attention to detail and data accuracy
- Confident, polite telephone manner
- Comfortable using computers and learning new systems
- Friendly and proactive team player
- Previous experience in order processing or customer service is a plus, but not essential