Order Processor

Job Title: Order Processor Reports To: Office / Customer Experience Manager Business Area: Customer Experience Location: Witham, Essex Role Purpose Chase Taylor are working on behalf of a leading fenestration business seeking an experienced Estimator and Order Processor to join their busy sales and customer experience team. The role plays a key part in delivering accurate quotations, order confirmations, and technical documentation to both new and existing trade customers within a fast-paced environment. You will support the wider sales function by ensuring all customer requirements are translated accurately into quotations and production-ready orders, while maintaining strong communication, attention to detail, and a high level of customer service throughout the order lifecycle. Key Responsibilities Process customer quotes and orders accurately and within required timescales Produce, amend, and issue quotations and order confirmations Prepare and annotate paperwork prior to manufacture to ensure technical accuracy Communicate with customers and suppliers regarding queries, technical advice, and order updates Chase and follow up order confirmations and outstanding customer responses Handle incoming enquiries and provide timely, professional responses Maintain regular communication with customers to provide updates and strengthen relationships Update schedules, spreadsheets, and internal systems daily Ensure all work meets agreed targets and deadlines Deliver a high level of ..... full job details .....