Order Processor

Previous experience within the window and door (fenestration) industry is essential for this position. Candidates without relevant fenestration experience will not be considered, as a strong understanding of window and door products, processes and industry requirements is required for the role. Job Description Order Processor Job Title: Order Processor Department: Sales Administration / Order Processing Job Purpose The Order Processor is responsible for the accurate processing of trade customer orders for uPVC windows, doors and associated products from quotation through to production. The role requires close liaison with customers, suppliers and internal departments to ensure orders are entered correctly, manufactured to specification and delivered within agreed timescales. The successful candidate will provide excellent customer service while maintaining high standards of accuracy and administration. Key Responsibilities The main duties of the role include: Accurately processing customer orders using the company''s order processing software. Checking measurements, specifications, glazing, hardware, colours and accessories to ensure manufacturing accuracy. Producing order acknowledgements, processing amendments and confirming lead times with customers. Acting as the first point of contact for trade customer enquiries and resolving order-related queries. Liaising with production, purchasing, transport and other internal departments to ensure the smooth progression ..... full job details .....