Permanent

Order Processing Specialist

Expert Employment

Gloucester, Wiltshire, SN15 1LJ

28000 - 30000 Per Annum None

Posted: 16 June 2026 (3 weeks ago)

Closing date: 16 July 2026

Ref: 3306

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About the Role

The Order Processing Specialist role in Gloucester involves managing customer orders from initial entry through to shipment and invoicing, ensuring timely and accurate delivery of goods. This permanent position, offering a salary between £28,000 and £30,000, requires coordination with manufacturing, warehouse, and logistics teams to process orders, arrange freight, and track deliveries. Key responsibilities include handling customer enquiries, returns, and claims while maintaining precise shipment records. Candidates need experience in customer service, order processing, or logistics, alongside strong organisational skills, attention to detail, and proficiency in IT systems including Excel. The working pattern is full-time.

We are looking for an Order Processing Specialist to manage customer orders from entry through to shipment and invoicing, ensuring accurate and timely delivery of goods. You will coordinate with manufacturing, warehouse, and logistics teams to process orders, arrange shipments, track deliveries, and handle customer queries.
Key Responsibilities
Process customer orders and invoices accurately
Coordinate outbound shipments and freight bookings
Liaise with warehouse and manufacturing teams to schedule orders
Track deliveries and refresh shipment status
Handle customer enquiries, returns, and claims
Maintain accurate order and shipment records
Requirements
Experience in customer service, order processing, or logistics
Strong attention to detail and organisational skills
Good IT skills (Excel, Outlook, SAP is a plus)

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