Order Processing and Despatch Executive

ASL Technical is working closely with a new and growing customer to recruit an Order Processing and Despatch Executive to join their operations team. This is an excellent opportunity for a highly organised individual who enjoys managing orders from start to finish and takes pride in delivering a high-quality customer experience. The Role Reporting to the Operations Manager, this role is primarily focused on order processing, with additional despatch and stock management responsibilities. You will play a key part in ensuring customer orders are processed accurately, delivered on time, and meet expected quality standards. Key Responsibilities Order Processing and Despatch Process customer orders from receipt through to delivery and invoicing Liaise with suppliers to produce visual proofs and ensure client branding is used correctly Obtain proof approval from clients prior to production Carry out basic artwork tasks and check client logos are correctly formatted Ensure products are printed to specification and delivered on time Manage quality control and handle any client queries or complaints relating to design, print quality, quantity, packing, or product quality Manage client stock, including restocks, picking and packing orders, and arranging despatch Use the Promotional Office system efficiently and accurately Additional Office Duties Assist with analysing and improving the customer experience, including gathering Google reviews where required ..... full job details .....