Order Processing and Customer Support Coordinator - SAP

Think Specialist Recruitment are delighted to be supporting a well established business within the St Albans area. Due to growth, this company have an exciting opportunity for a candidate with previous sales administration experience to join their growing team. The suitable candidate will be working within a team environment, providing support to customers over the phone and via email, dealing with engineers, processing orders and more. Monday - Friday - Predominantly office based with some flexibility after probationCompetitive salary with great benefitsMust have SAP experienceSome of the duties will include:Handling customer enquiries by phone and emailProcessing orders and providing quotations and pricing informationManaging customer orders, deliveries and delivery expectationsLiaising with production, logistics and sales teams to resolve queries and improve delivery timesSetting up and maintaining customer accountsManaging customer portals and online ordersPreparing delivery notes and invoicesSupporting Sales Engineers with customer activity, sales leads and order informationManaging incoming orders through a shared inboxMaking occasional outbound calls to customers and prospects and updating the CRMSupporting credit control and following company proceduresBuilding strong relationships with key customer contactsThe suitable candidate:Must have previous experience with SAPA strong communicator on all levels Strong customer service skills High level of attention to detail ..... full job details .....