Order Management Support Coordinator

Our client, an Aviation Supplier is looking for an Order Management Support Coordinator to join them on a contract basis at their site in Crawley. 4 days per week onsite in Crawley. 15.61 - 16.29 p/h PAYE, inside IR35.12-month initial contract.All candidates who wish to be considered for this vacancy must have the right to work in the UK. We are currently focused on supporting our Customer Support and After Market teams through an exciting growth period and are searching for an Order Management Support Coordinator to join our dynamic team. Our customers are predominately the World''s Tier One Airline operators, as well as associated OEM training centres and independents. We also support our global network of Flight Simulator training centres. You will be responsible for several tasks ranging from initial customer contact and query management, processing orders, communicating with internal and external stakeholders, ensuring on time delivery and the customer experience. Our Values are an integral part of who we are. We seek candidates who share our values:Customer FirstOwn ItMove FastSpeak Candidly What you''ll be doing:Process Customer inquiries: Review customer requests and provide quotes to enable follow on orders or upsell opportunities.Process Customer Warranty Requests and Purchase Orders: Review customer orders, warranty claims, etc, and manage follow on transactions in the MRP system.Customer Advocacy: Act as a customer advocate, continually seeking ways to improve ..... full job details .....