Order Management Specialist

Our client is a well established international organisation seeking an organised and customer focused Order Management Specialist to join their busy operations team.Working as part of a busy and supportive team, you will help manage the day-to-day order process, ensuring information is accurate, stock is allocated correctly and any issues are resolved efficiently. The role directly supports order fulfilment and wider customer satisfaction.Offering a salary of £31,500 per annum, hybrid working and Monday to Friday hours, this is an excellent opportunity for someone from a retail, customer service, administration or order processing background looking to develop their career within a professional office environment.The roleWorking as part of a busy and supportive team, you will help manage the day-to-day order process, ensuring information is accurate, stock is allocated correctly and any issues are resolved efficiently. The role directly supports order fulfilment and wider customer satisfaction.Your responsibilities will include:Processing customer orders and ensuring accurate system entryAllocating stock to customer orders based on availabilityChecking order details and resolving discrepanciesManaging back orders, amendments and cancellationsMaintaining accurate information within internal systemsLiaising with Sales, Supply Chain, Credit and Stock Management teamsMonitoring outstanding orders and supporting backlog managementEscalating issues where required to ensure a ..... full job details .....